• THE TSANG TEAM •

Really appreciate their time and effort put into helping me find my first home. Always quick to respond to my quirky questions any time during the day since I knew next to nothing about home buying. They also made sure to educate me well enough that I can see at a glance what are some pros and cons of a listing right away. Great people to work with that made me felt like they cared, and showed it with each interaction online and in person. Wish we could have met face to face more if not for COVID-19. Thank you Carmen and Ken, will recommend you to people I know if the opportunity comes up!

In the words of Tina Turner, Carmen and Ken are simply the best, better than all the rest. We were looking to sell our place and buy a new home. My aunt and uncle raved about the Tsang team, and so we decided to give them a shot. We are so happy we did. They are the whole package: kind, smart, professional, reliable, patient, and great communicators. They worked hard to get us the best price on our previous home and find us a new home we love, and they were there to support us and laugh with us the whole way. We sing their praises to everyone we know.

Ken and Carmen are the most genuine people you will meet. Their incredible work ethics make them the best agents you can ever ask for. They are honest, sincere and at no point do we feel any pressure to buy. I would give them a solid 5.5 stars out of 5 if I could. Absolutely amazing!

I recently purchased my first home in Vancouver and the journey took about 6 months. It wasn't easy. Carmen and Ken from The Tsang Team gave lots of professional advice and really took the time to understand my situation, my needs and my goal for this purchase. They helped me identify the important needs and perhaps what might need to be sacrificed in order to meet my budget demands. Throughout the entire process the communication has been excellent. They have walked me through the buying process, any questions and concerns I have, and also constantly check back with me to ask if there's any more help I need. What I am more impressed with is that during every step of the way, they really have my best interest in mind. They put themselves fully in my shoes and assess every options available. With their experiences, they would think on my behalf, and often ask sellers questions I couldn't even think of. I am very thankful for that. It turned out to be a really good experience for me, and I am a proud home owner today - very happy with my first home. I wholeheartedly recommend Carmen and Ken from The Tsang Team to anybody for their service. First time home buying can be very intimidating, especially in this market, but with the help from Carmen and Ken the experience will become smooth and enjoyable, and more importantly result in reaching your goals.

I would give Carmen a MILLION stars, not just five! I have worked with Carmen for a number of years while she was selling our SEQUEL condo project in Burnaby's Royal Oak area. She was punctual, thorough and enthusiastic for each one of our deals. Her professionalism would be hard to match! Recently, she sold one of our homes at our previous project (Sevens). Again, fantastic price and fantastic service for both the sellers and the buyers. Carmen's greatest assets: her smile and positive attitude and incredible market knowledge!

We super highly recommend The Tsang Team! Carmen and Ken made us feel like we are the most important client and really looked out for our best interest no matter how small or big the property is. They genuinely care, authentic folks and professional. We initially met with them to consult and just contemplating of upgrading. They came prepared during the first meeting with facts and strategy. We didn't feel pressured to sell immediately. They let us take our time to decide and the rest is history. We have now upgraded to beautiful townhouse and loving the new place! Whether you are just thinking or already decided call them and just see what I mean :)

I recently had the pleasure of working with Ken & Carmen! It was great to know that on the days I was caught up with the excitement of purchasing a home, they were both there to take care of me, to ask those important questions, and to look after my best interests. I have never come across realtors who truly take so much pride and passion in what they do. I would recommend them to everyone, you will never experience a more professional, hard working and dedicated duo! Thank you Ken & Carmen.

Carmen is the best realtor we've worked with! We initially met her when we have just started our search and she was showing a condo for the seller. Although we did not end up buying that unit we were very impressed by Carmen's knowledge and genuine sincerity so we asked her to help us with the search. She was very patient with us and made great recommendations! We ended up choosing a great building by a great developer and Carmen was there every step of the way to make sure the transaction goes smoothly. She came along with us to conduct the walk-through inspection with the developer, and WOW she cared more about finding defects than I did! Two thumbs up! Would recommend Carmen to anyone looking for a great realtor!

Carmen and her brother, Ken, are professional, caring, efficient and they know their market. We were thoroughly impressed with their professional attitude towards solving problems. They never complained, they just come up with solutions. We had to sell our house in a short period of time and they were able to efficiently produce professional photographs, a comprehensive video, and an informative brochure in both English and Chinese. When we couldn’t finish certain preparations like mowing the lawn due to the time constraint, they are not afraid to get their hands dirty. Ken came with his work clothes and helped us mowed the lawn. They provided thorough market analysis which was then explained clearly and simply to us. All the preparations that led up to the open house and the eventual sale of our house were organized and well executed. We got top dollars from the sale of our house and will definitely work with the Tsang Team again. Without hesitation, I would recommend the Tsang Team; they earned their commission and much more.

We were very fortunate to get introduced The Tsang Team through a friend on our investment property. At first I didn't see the importance to consult with a Realtor however through the initial conversation, I wanted to meet The Tsang Team and got educated with all the informations they have provided us. Info that we will not have known or spotted. They helped us through every step of the way, can't imagine not having you guys along. The whole experience was seamless and smooth. They weren't just Real Estate Agents, their caring thoughts and attitude of going above & beyond - made us feel that we have become friends. They were always ahead of the game and foresee things before we even know it therefore we were never caught off guards. You guys are so good at what you do. The genuine and sincere thoughts/actions are greatly appreciated. We feel deeply blessed and would definitely recommend to our surroundings. Hereby, We trust this team - Kudos to you guys!

“My family and I are very glad that we have used the service provided by the Tsang Team, for representing us as the seller's agent. I'm afraid just by giving a few stars cannot truly describe how exceptional their service was. Carmen & Ken are optimistic, energetic, responsive, and well knowledgeable for what they're doing. Besides giving professional advice for determining the optimum listing & sale price and for closing the deal effectively, their heartfelt and sincere care for the client's need was what we really impressed and valued even more. In my humblest opinion, working with Carmen & Ken was the best experience among our previous several transactions. I highly recommend the Tsang Team for their unparalleled service, and I will definitely use their service again in the future.”

TW (Our Buyer): “Being a first home buyer can be exceptionally daunting, especially for me - a new immigrant. It’s good to have someone on your side and that person is Carmen. It took almost three months from our first conversation to finally making the deal. During these three months, she was always there with a smile responding to all the questions I asked. Carmen watched for all the new listings that came out, educated me on pros and cons for each of them, and explained how things worked. Carmen did an exceptional job walking me through the process: assisted me to fully understand my needs and choose a suitable house to meet my needs. Most impressively, Carmen is an honest person. In the real estate business, this is a very valuable trait. She told me all the things about the houses, good and bad, frankly and fairly. I can feel that she is on my side from the bottom of my heart. There are many stories during these three months. From all these stories, I have every confidence in her and was impressed by her knowledge, dedication and professionalism. Now I regard her not only my realtor, but also my friend. I would give my highest recommendation to anyone and will choose her above all others in the future.” “作为新移民，买房子是一个让人很紧张的事情。我很幸运地找到了Carmen做我的经紀。从第一次见到Carmen到最后买成房子前前后后花了大概三个月的时间。这三个月的经历是很难忘的，不管发生什么，Carmen都很有耐心倾听我的诉求，把每套房子的好的不好的地方分析给我听，根据我的需求选择市场上合适的房子带我们去看，为我所有关于房子的问题（包括交通，周边环境）找到客观的答案。通过这三个月的分析比较我越来越明白自己需要什么样的房子，不断调整思路，最后买到了符合我们心目中理想的房子。最让人觉得感动的是，Carmen是一个很诚实的人。她总是很坦诚的回答，不会因为想要尽快做成生意而劝你买不合适的房子或者误导你的判断。即使我很喜欢某些房子她也会跟我指出这个房子的不足之处，很客观地分析给我。这在地产经纪界实在是一个不可多得的品格。在这三个月中发生了很多小故事，从这些故事中我越来越了解Carmen，也对她越来越有信心。Carmen有着丰富的知识，非常专业，工作负责，我很感谢她。现在她不仅是我的经紀，也是我的朋友。在未来如果我还有任何房产买卖方面需求的话我一定会找她。”

“多謝Carmen小姐幫我們買到稱心如意的房子。她是一個非常敬業樂業的人，工作專業，反應敏捷，處處為顧客著想 ，待客熱情，誠懇，週到，是一個值得信賴的人。”